FAQ

Announcement

Cash Deposit Method

Remark:  For transaction via mobile application over than your daily limit please contact bank branch. 

1. E-Payment

Application Method

For SCB, and BBL, clients apply for the service through MST. The application form and document required are as per below detail. The signature must be the same as that given to the Bank.

For other banks, clients can apply Username and Password used for E-banking services of those banks to sign-on. If do not have one yet, clients can apply directly with the respective bank.

E-Payment deposit steps

1.   Apply for Internet Banking service with banks or via MST (for SCB, and BBL ) to get Username and Password.

2.   Log-in to MST’s website at www.maybank-ke.co.th.

3.   Manu ‘Main’, go to menu ‘e-Banking’ to process deposit transaction. When select bank, the system may redirect to log-in page of the bank’s website. Clients key-in username and password to log-in.

4.   Trading limit will be added promptly after the deposit transaction is completed (except for offshore account and derivative account -4).

2. ATS

Application Method

1. Apply through MST by submitting the filled application form ( Link ) together with required document to your IC.
2. Apply via ATM or Internet Banking

2.1 Detail of COMP CODE and Reference as follow.

When apply, please indicate the reference numbers as follow.

2.2 Submit ATM slip or capture screen (for Internet Banking and Mobile App) together with account opening document (for new client) or change request memo (for existing client) to your IC.

ATS deposit steps

ATS deposit can be done via the following channels.

1. Process via MST’s website (only for SCB, BBL, KBANK, KTB, TTB and BAY)

1.1 Log-in to MST’s website at www.maybank-ke.co.th.

1.2 Menu ‘Main’, select menu ‘ATS Services’ to process ATS deposit from your dedicated bank account.

1.3 Trading limit will be added promptly after MST received confirmation from the bank that the transaction is successful. Normally, it would take around 15-20 minutes.

2. Clients fill in ‘Deposit Notification Form’ ( Link ) and submit the form to Operation Department or IC via e-mail or by hand.

3. Clients request for ATS deposit via phone to Operation Department or IC.

4. Clients request for ATS deposit via e-mail by using the e-mail registered with MST. The e-mail can be sent to pay-in@maybank-ke.co.th or IC’s e-mail.

3. Bill Payment

The method is suitable for new clients that already have trading account number but still waiting for E-Payment or ATS services to be activated.

Fee and limit amount per transaction are subject to banks’ condition.

Bill Payment deposit steps

Bill Payment deposit can be done via the following channels.

1. Bank counter (except SCB)
2. ATM
3. Mobile Banking
4. Internet Banking

For transaction at bank counter, Bill Payment Pay-in Slip can be downloaded here. (Download )

For transaction via ATM, Mobile Banking and Internet Banking, please apply Comp Code/Service Code as per table below.

For all channels, please indicate the reference numbers as follow.

Submission of deposit evidence

For BBL, KTB, SCB and KBANK, clients do not have to submit deposit evidence.

For other banks, clients have to submit deposit evidence to MST by e-mail to pay-in@maybank-ke.co.th or your IC’s e-mail.

4. Bahtnet

Clients can process Bahtnet transaction at bank counter. Bank’s term and condition will be applied.

Deposit from Overseas

Bank account detail as below.

Account Name: Maybank Securities (Thailand) Public Company Limited For Customer

** Note: For deposit from overseas, please specify SWIFT CODE.

1. After log-in to the system, go to menu ‘Money Withdrawal’, select ‘Cash Withdrawal’. You can also transfer money to your other type of trading account, pay for trade settlement or IPO subscription.

2. Fill in the required fields and press ‘Submit’. Also, you can download Withdrawal Form and process the withdrawal transaction via IC or call for more information at (66) 2658-5050.

Submit your copy of passbook…Today!! for your convenience for cash withdrawal. Please note the Company’s policy relating to money withdrawal as follow.

1. For on-line money withdrawal instruction, we will transfer money to your latest bank account number as per specified only.

2. In case you would like to update your bank account, please submit a copy of passbook showing your name and bank account number with certified true copy to Operation Department. If you would like to temporarily change your bank account, please submit a copy of passbook showing your name and bank account number with certified true copy to Operation Department and clearly indicate that ‘only for this withdrawal’.

3. For customer who has not notified your bank account number to the Company, please submit a copy of passbook showing your name and bank account number with certified true copy to Operation Department.

4. The minimum for on-line money withdrawal is THB 200/transaction and the maximum is THB 20 million/day and THB 5 million/transaction. In case you would like to withdraw more than THB 20 million/day, please fill in Withdrawal Form (download here )and submit to Operation Department for further process.

Securities Trading Fees

1. Securities Trading Fees

Securities Trading Fee Rate   The company charges trading fees from clients by Sliding Scale of Daily Trading Volume. Thenew securities commission rate is effective from January 1,2017onwards, Details are as follows:

1. 1 Forretail customers

* FromApril 1,  2010 onwards All account types and channels for sending orders both through marketing staff and the Internet. Minimum commission fee is THB50 per day,excluding  SET Trading Fee ,TSD Clearing Fee, RegulatoryFees and  VAT

** Association of Thai Securities Companies has been set the settlement of traded via Automatic Transfer System for Cash Account charging fees at 14 bath (exclude VAT) per settlement transaction that will effective on trade date 01 April 2020 onwards.

                Fees Chargeable examples

            Mr. A  purchased  XYZ securities in a  Cash Balance account via Internet by himself.   Total value was Baht 18.0 million.  Fee will be charged as follows:

1.2.Institutional clients

Are subject to a 0.20% charge on the Sales Representative channel plus 7% VAT and 0.12% for Internet Trading plus 7% VAT.

Remark:

ETF Funds and Property Funds fees have been changed from 0.10% to follow the sliding scale above. These include:

THAIDEX SET50 ETF (TDEX)

THAIDEX FTSE SET LARGE CAP ETF (TFTSE)

MTRACK ENERGY ETF (ENGY)

PROPERTY FUND

2. Commission Fee of Derivatives Trade (TFEX)

 Click Here

Company Announcement No. 86/2023 : Interest rate of margin Loan and Client’s cash balance

*For any debtor  who is  in dispute with the Company arising from the debtor’s default, the Company reserves the right to determine the interest at the rate as prescribed by law and within the scope of the court order, whichever the case may be. However, such interest rate shall not exceed 24 per cent per annum according to the announcement of the Company.

Dividend/Interest Payment to Bank Account(e-Dividend Service)
The e-Dividend service is the service where the dividend / interest payment is made to a bank account to facilitate the securities holders in receiving dividend / interest from securities issuers. Formerly, the dividend / interest payments are made to securities holders by cheques. With the e-Dividend service, this could facilitate more convenience for securities holders.

Benefits of the e-Dividend Service to Securities Holders

• Receive the dividend/ interest payments on the due date via the money transfer.
  
• Do not have to worry about delayed or lost cheques during handling. 
• Receive dividend/ interest payment via bank accounts even in the case of relocation without notifying the registrar. Customers have no difficulty or do not have to wait for a returned mail to be forwarded. 
• Do not have to go through the hassle of cashing in cheques at the bank.
• Securities holders located in provinces can save on bank fees in bill for collections and they will receive the dividend/ interest payments immediately on the paid date, while in the case of cheques it will take 5-7 days.
  
• Securities holders will receive  notification letters regarding the dividend/ interest payments to bank accounts, including the withholding of tax documents which will be mailed.

The e-Dividend Application Process
Securities holders can submit request forms for dividend/ interest payments to bank accounts, and specified supplement documents to the TSD. In the case of scripless holding, securities holders can submit their forms via securities companies that serve them.  A registrar will deposit the dividend/ interest into requestors’ bank accounts upon successful application by the securities issuer.

• Companies that participate in the e-Dividend Program
  
  Application form 
• e-Dividend Application form
• Notification Letter for a Change of Payment Conditions of Dividend/Interest to Bank Account

** Reference site: www.tsd.co.th

Maybank Securities (Thailand) Public Company Limited would like to ask for your cooperation to avoid placing buy/sell orders for securities in ways that may be deemed inappropriate and affect the overall stock, which contain the following details:

1. Placing a buy/sell order for an equity at a price that is too high/low than it should be during the Pre-Open, or the Pre-Close, market until it affects the overall buy/sell condition and/or the SET index in order to control the equity price.

2. Placing a buy/sell order for an equity at a price and volume that may match an opposite order placed earlier by the same client, or the same group of clients.

3. Placing multiple buy/sell orders for an equity by sweeping bid/offer and doing it multiple times.

4. Placing a buy/sell order for an equity and canceling the order when it is about to match and repeating this action many times without a truthful intention to actually buy/sell the equity to give others a false impression that there is a high demand (buy orders), or lack thereof (sell orders), for the equity.

5. Placing multiple buy/sell orders for an equity in ways that will push the price higher/lower to give others a false impression that there are significant changes in the equity price.

6. Placing orders to buy or sell securities at a price that is much higher or lower than they should be.

The SET will consider the frequency of client’s behavior, or the orders may affect the trading of the securities. Maybank Securities (Thailand) Public Company Limited sincerely hopes that you will cooperate with us. However, in case you are found to have placed inappropriate buy/sell orders for securities, Maybank Securities (Thailand) Public Company Limited reserves the right to withhold our service to your account or your buy/sell orders to be complied with the guidelines and requirements of the SET.